Privacy policy of the European Hip Clinic

General information

Your contact person for all your questions, requests or complaints about the processing of your personal data at European Hip Clinic:

Name: Gina Schorreels

Contact details:

You can also contact us via our general e-mail address, or by phone: 014/545.244.

European Hip Clinic processes the personal data of natural persons in the context of its activities.

European Hip Clinic pursues a strict privacy policy in accordance with the GDPR regulations.

Which personal details will be processed by the European Hip Clinic?

European Hip Clinic processes the personal data that is required for carrying out its activities. This could be, for example, your name, first name and contact details, but also the communication between you and European Hip Clinic as your current or potential care or service provider.

From time to time, and if necessary, European Hip Clinic will process personal data that is sensitive within the meaning of the GDPR.

Legal basis and purposes of the processing

Processing in the context of the intended or ongoing agreements is the major legal basis for data processing by European Hip Clinic and its members.

Processing in the context of the intended or ongoing agreements is the major legal basis for data processing by European Hip Clinic and its members.

European Hip Clinic obtains the personal data it processes (directly) from the natural persons themselves. It goes without saying that we will never abuse this data.

Protection of personal data

European Hip Clinic safeguards the integrity, security and confidentiality of personal data, in terms of both technology and from an organisational point of view. European Hip Clinic stores important/sensitive personal data on its own secured servers or on the secured servers of third parties.

Processing by / transfer to external partners

First of all, European Hip Clinic processes the personal data itself (both internally and externally for information and communication purposes). European Hip Clinic and its members only pass data on to third parties if this is necessary. Naturally, only the data that is strictly necessary is communicated.

Your rights on the basis of the GDPR

European Hip Clinic guarantees that you, as a concerned natural person, can exercise the rights granted to you under the GDPR (information, access, copy, correction, rectification, the right ‘to be forgotten’, limitation of, and objection to the processing and/or transferability of data).

You can exercise your rights free of charge and electronically via the above-mentioned contact details. European Hip Clinic may charge you an administrative fee in the event of excessive demands.


European Hip Clinic can make use of cookies on its website. A cookie is a simple, small file that a website stores on your hard drive via the browser. Information is stored in a cookie. By default, most browsers are set to accept cookies, but you can set your browser to refuse all cookies or to indicate when a cookie is being sent. Some functions and services on our website and other websites may not function properly if cookies are disabled in your browser, however.

Do you have a complaint or a question about your personal data?

Your contact person at European Hip Clinic has already been indicated above. You can also submit complaints to the supervisory authority. In Belgium, this is the Data Protection Authority or GBA ( That is the new name for the privacy committee. You can also always bring a case to the national court.

This statement was last updated on May 18, 2020.

The secretariat is not available from 1/8 to 7/8. We will answer all emails and calls from 8/8 onwards.


For urgent questions, please contact the hospital in Genk at tel. 089/32.61.17 or via our hipcloud (for operated patients).

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